Shipping & Delivery

Shipping Policy

At Cupidity, we know how important it is to receive your purchased products in the finest condition and also at your expected time, so we use a large network of couriers to deliver your products to you in the quickest time possible.

  • Depending upon the location, the product will be delivered to you within 7-10 days of the order placement.
  • For all orders above 1000/-, a shipping charge of Rs.150 will be applicable & Rs.100/- if below Rs.1000/-
  • Shipping charges will not be refunded if you cancel/exchange/refund a part of the order.
  • We use reputed carriers like  Aramex, Go Javas for shipment of our products.

Cancellation Policy

You cancel an order within 48 hours of the order being placed. If the order has not been dispatched, it will be accepted for cancellation. However, if the order has already been dispatched, the cancellation will not be approved.

Cash On Delivery Policy

As per the Cash on Delivery policy:

  • Pin code provided for Cash on Delivery should be in the serviceable area. If not, the order has to be paid online or via bank transfer, which would be considered as a prepaid shipment.
  • You cannot open the box without making the payment at the time of delivery.
  • If the product is open, do not accept the order.
  • No credit/debit cards are accepted in Cash on Delivery.

Promotions & Coupons

  • Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.
  • Two offers cannot be clubbed together using the Promo Code.
  • We at Cupidity, reserves the right to cancel any promotional ‘Promo Code’ and the transactions in which they are used if any discrepancies.

Images & Representations of Products

  • Product Images are indicative in nature.
  • Actual Product may differ from the image. Please refer the product specification for the product. There could be a 10-20% colour difference, in the actual product and the image.

For Queries/Comments

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